Privacy Policy
Effective Date: 24 april 2025
1. Introduction
Welcome to North Sea Surf Trainer. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website https://northseasurftrainer.com or engage with our services.
2. Data Controller
North Sea Surf Trainer
Pluvierstraat 369
2583GV The Hague
The Netherlands
Email: info@northseasurftrainer.com
Phone: +31 6 11 27 65 96
3. Information We Collect
We may collect and process the following personal data:
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Personal Identification Information: Name, email address, phone number, and other contact details.
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Account Information: Username, password, and other registration details.
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Payment Information: Billing address and payment details (processed securely via third-party payment processors).
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Technical Data: IP address, browser type, operating system, and browsing behavior on our website.
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Cookies and Tracking Technologies: Information collected through cookies and similar technologies (see our Cookie Policy for more details).
4. How We Use Your Information
We use your personal data to:
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Provide and manage our services, including booking and scheduling sessions.
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Communicate with you regarding your account, bookings, and customer service inquiries.
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Process payments and prevent fraudulent transactions.
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Improve our website and services through analysis and research.
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Comply with legal obligations and enforce our terms and conditions.
5. Legal Basis for Processing
Our processing of your personal data is based on:
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Contractual Necessity: To fulfill our contractual obligations to you.
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Consent: Where you have provided explicit consent for specific processing activities.
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Legitimate Interests: For purposes such as improving our services and preventing fraud.
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Legal Obligations: To comply with applicable laws and regulations.
6. Data Sharing and Disclosure
We may share your personal data with:
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Service Providers: Third-party vendors who assist in operating our website, processing payments, and delivering services.
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Legal Authorities: When required by law or to protect our rights and safety.
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Business Transfers: In the event of a merger, acquisition, or sale of assets.
7. International Data Transfers
If we transfer your personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place to protect your information, such as standard contractual clauses approved by the European Commission.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, and reporting requirements.
9. Your Rights
Under the GDPR, you have the right to:
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Access your personal data.
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Rectify inaccurate or incomplete data.
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Erase your data (right to be forgotten).
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Restrict or object to processing.
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Data portability.
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Withdraw consent at any time.
To exercise these rights, please contact us at info@northseasurftrainer.com.
10. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
11. Cookies
Our website uses cookies to enhance user experience. For detailed information, please refer to our Cookie Policy.
12. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
14. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: info@northseasurftrainer.com
Phone: +31 6 11 27 65 96
Address: Pluvierstraat 369, 2583GV The Hague, The Netherlands